MemoryFuel 90-Day Guarantee: The Return Route, Step by Step, With an Email Template
Ninety days, empty jars accepted, shipping and handling kept. Here is exactly how the refund works, where the jars go, and the wording that gets it done.
The policy in plain words
The maker's order page states that MemoryFuel is backed by a money-back guarantee for 90 days from the original purchase date. If you are not satisfied with the product or your results, you contact the company, return the product (even empty jars) within 90 days of purchase, and receive a full refund less shipping and handling within 48 hours of the product being returned.
| Term | What the policy says | What it means for you |
|---|---|---|
| Window | 90 days from original purchase | Count from the order date, not delivery |
| Condition | Even empty jars accepted | You can use the powder and still return it |
| Refund amount | Full price less shipping and handling | The $9.99 on one jar is kept; 'handling' is undefined |
| Return postage | Not covered | You pay to ship the jars back |
| Return address | 285 Northeast Ave, Tallmadge, OH 44278 | The Jetpack fulfillment warehouse |
| Timing | Within 48 hours of the return arriving | Allow extra days for your card issuer |
Step by step
Find your order number
It is in the ClickBank receipt email sent at purchase.
Contact the helpdesk before day 90
Email [email protected], or look up your order on ClickBank's customer support site and request a refund there. The policy mentions a toll-free number, but none is published on the maker's pages.
Wait for return instructions
Ask for confirmation of the return address and any authorization or reference number to write on the package.
Pack every jar
Opened, empty and sealed jars all go back. Include a note with your name, email and order number.
Ship with tracking
Send to 285 Northeast Ave, Tallmadge, OH 44278 using a tracked service, and keep the receipt.
Follow up after delivery
If the refund has not appeared a few business days after tracking shows delivery, reply to the helpdesk thread with the tracking number.
Check your statement
The credit appears on the original card; issuers can take up to a week or two to post it.
Email template you can copy
Subject: MemoryFuel refund request, order [your ClickBank order number]
Hello, I purchased MemoryFuel on [order date] (order [number], [1/3/6] jars). I would like to return it under the 90-day money-back guarantee. Please confirm the return address and any reference number I should include on the package. I will ship all jars to 285 Northeast Ave, Tallmadge, OH 44278 with tracking. Thank you, [name], [email].
Counting the 90 days correctly
| Event | Example date | Why it matters |
|---|---|---|
| Order placed | October 20 | Day 1 of the 90-day window |
| Jars delivered | about October 30 | Already about 10 days used up |
| Retest and decide | January 2 | Day 75: leaves two weeks for emails and transit |
| Last day to request | January 17 | Day 90 counted from the order date |
Because the clock starts at purchase, the delivery time comes out of your trial. On a single jar, which runs out around day 37 after a typical delivery, you will be deciding with weeks to spare but with only one month of use behind you, which is too short for a fair creatine trial. On three jars, you finish the last scoop close to the deadline; plan the request a little before the jar is empty. Mark the dates on a calendar the day you order, and keep the receipt email where you can find it.
Tips that avoid problems
- Send the request by day 75 so there is time for replies and transit.
- Keep screenshots of the order page terms as they read when you bought.
- Ask whether any handling fee applies on free-shipping orders before you mail the jars.
- Do not dispute the charge with your bank before trying the refund route; it can slow things down.
What the guarantee is not
It is a purchase policy, not a promise that your memory will improve. It also covers only orders through the official checkout. Jars bought from marketplaces or resellers fall under those sellers' policies.
Run a fair 90-day MemoryFuel trial
Checkout happens on the maker's ClickBank page. Mix one scoop a day exactly as printed, write down a simple recall score on day one, keep the receipt email, and if nothing has moved by about day 75, email the helpdesk while the 90-day window is still open.